Terms of use

    Asaleo Care – website terms and conditions

    These terms and conditions (Website Terms) are between you and Asaleo Care Limited (we, our or us) and govern your use of our website located at www.tena.com.au (Website).  By accessing and using this Website you agree to be bound by and abide by these Website Terms.
     

    Information on this Website

    All information set out on our Website (Information), including information relating to products is provided for general information purposes only.
     
    We make no warranty about the accuracy, completeness, reliability or timeliness of the Information.  You are solely responsible for the consequences of your use of any Information or product, including any decision to act or not act on the basis of the Information.
     
    The Website may be accessed from outside Australia.  We make no representation that the Information or Website complies with the laws (including intellectual property laws) of any country outside Australia.  If you access the Website from outside Australia, you do so at your own risk and you are responsible for ensuring compliance with all laws in the place where you are located.
     

    Ownership of Content

    Copyright and all other intellectual property rights in material contained on this website including the text, graphics, videos, information, designs, data and other content (Content) is owned by us unless otherwise indicated.
     
    We authorise you to copy, download and/or print the Content for non-commercial use only, provided that the Content is not edited or modified and retains all copyright and other proprietary notices, including any disclaimer contained in the Content.
     
    All trade marks, logos, images and product and company names referred to in this Website are the property of their respective owners.
     

    User Content

    We don't claim ownership of any content you provide to us through or in connection with the Website (User Content).  However, by providing User Content to us, you grant us a worldwide, irrevocable, perpetual, royalty-free, sub-licensable licence to use, reproduce, modify, communicate to the public and adapt that content, on this Website and through any other means.
     

    Privacy Policy

    Your use of this Website is governed by our Privacy Policy.
     

    Cookies

    'Cookies' are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. This Website uses cookies for a number of purposes. For more information about how we use cookies, please see our Privacy Policy. 
     
    Most browsers allow you to turn off the cookie function. If you'd like to do this, please look at the help menu on your browser. However, you should be aware that turning off cookies may adversely affect the Website's functionality. 
     

    Non-excludable Obligations

     
    To the extent that you acquire goods or services from us as a 'consumer' (as that term is defined in section 3 of the Competition and Consumer Act 2010 (Cth)), you may have certain rights and remedies (including, without limitation, consumer guarantee rights) that cannot be excluded, restricted or modified by agreement.Nothing in these Website Terms operates to exclude, restrict or modify the application of any implied condition or warranty, provision, the exercise of any right or remedy, or the imposition of any liability, implied or conferred the Australian Consumer Law (as set out in Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other statute where to do so would contravene that statute or cause any term of this agreement to be void (Non-excludable Obligations). 
     

    Disclaimer

    The Content on this Website is provided "as is". Except in relation to Non-excludable Obligations, we expressly exclude all conditions, warranties, rights, remedies, liabilities or other terms that may be implied or conferred by statute, custom or the general law that impose any liability or obligation on us.
     
    Except in relation to Non-excludable Obligations, we have no liability whatsoever to you (including because of our negligence) for any type of direct or indirect loss incurred by you or any other person under or in connection with this Website (including any Content), however incurred, including (without limitation) any loss of profits, loss of revenue, loss of goodwill, loss of customers, loss of or damage to reputation, loss of capital, downtime costs, loss under or in relation to any other contract, loss of data, loss of use of data or any direct, indirect, economic, special or consequential loss, harm, damage, cost or expense (including legal fees).
     
    The Information on this Website is provided on the basis that all persons accessing this Website undertake the responsibility for assessing the accuracy of its content and that they rely on that Information entirely at their own risk.
     

    Hyperlinks

    We may provide links to third party sites for your convenience (Links). We have no control over third party sites. These Website Terms do not apply to third party sites and you should review the terms and conditions of the applicable third party website before using that website. 
     
    Although we have used reasonable endeavours to review the Links, we make no representation or warranty as to, and we are not responsible for, the accuracy, legality, decency or any other aspect of any material located at the Links. The inclusion of a Link does not imply our endorsement, recommendation or support of the applicable website or any information, opinions, goods or services referred to on it.
     
    You acknowledge and agree that any access to and use of linked third party websites is at your own risk and that we are not responsible for any loss suffered by you or anyone else in connection with any Link.
     

    Our commitment to security

    Although we will take reasonable steps to protect your security (including by encrypting your personal information using SSL technology so that it cannot be read as it travels across the Internet), no information sent over the Internet can be 100 percent secure, and we can never guarantee the security of any information you send to us or receive from us via the Internet.
     
    Please be careful and responsible whenever you are using the Internet and the Website (including by installing appropriate anti-virus software on your own systems) and let us know about any security breach immediately.
     

    Modifying the services

    We may modify, suspend or discontinue the services available via the Website from time to time in our absolute discretion.
     

    Changes to Website Terms

    We may change these Website Terms at any time without notice to you. You agree to be bound by the changed terms if you use this Website after the terms have changed.
     

    Applicable law

    These Website Terms are to be construed in accordance with, and are governed by, the laws of Victoria, Australia. By using this website you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Victoria, Australia in relation to any dispute relating to the Website.
     

    Enquiries

    If you have any questions about these Website Terms (including your privacy rights), you can contact us at:
     
    Privacy Officer
    Telephone: +61 3 9258 0555
     
     
    Post:
     
    Asaleo Care Privacy Officer
    PO Box 117
    Box Hill Victoria 3128